Shipping policy

Shipping Carrier

We ship our products via Sagawa Express.

Estimated Shipping Time

We will ship your order within 3–5 business days after order confirmation. Please note that shipping may be delayed depending on inventory status or peak seasons. We appreciate your understanding.

Delivery times are estimates only and are not guaranteed. We cannot be held responsible for delays caused by the shipping carrier, weather, traffic conditions, customs clearance, or other circumstances beyond our control.

Shipping Fees

Delivery Destination | Order Amount | Shipping Fee

Honshu, Shikoku, Kyushu | Under 10,000 yen | 990 yen

Hokkaido, Okinawa | Under 10,000 yen | 1,440 yen

Nationwide | 10,000 yen or more | Free

* Additional shipping fees may apply for deliveries to remote islands and certain areas.

Checking Delivery Status

Once your order has been shipped, we will email you a tracking number. You can check the status of your package using Sagawa Express’s tracking service.